FAQ

My Salve, Man Hands + Lip Balm arrived soft/melted - what should I do?

Since we refuse to use binders + other chemical preservatives, our salves + balms can become soft or slightly melted when they get too warm. The fix is easy, just pop the tin in the fridge to re-solidify and in 30 minutes or so they are ready to use!

May I order wholesale?

Yes, all our products are available to purchase wholesale for delivery within the Indianapolis area. For wholesale availability + pricing please contact Britt@spruceandbee.com

I Don’t live in Indy, may I purchase wholesale?

Yes, for custom pricing + shipping options please contact Britt@spruceandbee.com

When is my order going to ship?

All our products ship within 2 business days via USPS. An email with a tracking number will be sent to the email address provided once your order is fulfilled.

I really don’t like this stuff, may I return it?

Due to the nature of our products, we do not accept returns, however please contact us if you are unhappy for any reason and we promise to make it right!

Are your products vegan?

We use beeswax in many of our products, currently our Lip Balm, Salve and Man Hands + Sugar Scrub are not vegan. If you’re looking for vegan options, our Dry Shampoo + Toner are great! Look for more vegan products in our lineup soon, and if you’re looking for something specific, please hit us up! We may be able to help.